Getting the most out of your social media will have a positive effect on your return on investment and that’s what you want to see. Social media can be a very powerful tool when used correctly, but the problem is far too often it’s not utilized in a way to get the most out of it. Let’s have a look at some of things you can do to make the most out of your social media campaigns.
Make sure you navigate users to your landing page via your social media. A landing page is a great place to have your visitors land. Make sure that you include this link on Facebook, Instagram, Twitter, Google+ and any other social media channels you use. Then make sure that your landing page is a key part of your marketing strategy.
Make sure that you are watching for posts that are from users that have a concern about your company or your brand. It can be something simple like your return policy or it can be something more complex like the impact your product has on the environment. Gather all of the information relating to their concern and then answer their questions. If it is a problem with your product make sure that they person with the concern knows you are aware of their concern and that you are working on answers. This is a great way to build a positive image. Others will be watching how you handle the situation.
Make sure that you create profiles that are complete and include important information like your website, contact persons, phone numbers, addresses, etc. This will build confidence among your followers that you are legit and that they can reach you should they need to. The more open you are, the more trust you will build.
When you are posting to your social media channels make sure that you are posting information that is valuable and informative. In other words, don’t post just to post. If you have not anything interesting to say your followers will become annoyed and they may stop following you. There’s plenty of information that comes across a newsfeed, make sure yours is worth seeing.
Take advantage of the various formats there are. Some formats are better for some industries than others. For example, YouTube can be a great choice if you can show your followers how to use something or do something, or if you offer something of visual or audio interest. Twitter can be really good for industries that have short messages they want to share often, such as changing stock or sales throughout the day.
Make the most out of your social media and you’ll enjoy the real benefits.